Tag Archives: citizen feedback

e-Participation: A Road to Strategic Decision-Making Using Data-Driven Approach

Author: Lany L. Maceda (Bicol University)

Data has a very powerful role to play. Analyzing data is very important nowadays. We are no longer in the era of simply digitization, it now allows any government agencies both at the local and national levels to get more data to have an evidence-gathering basis. A data-driven approach could mean that the organization uses facts and metrics as its basis in forecasting, in aid of legislation or policymaking. A strategic decision based on data analysis could result in a decision that is in consonance with the organizational initiatives and objectives with an end goal of better serving the community.

When the Local Government Units/National Government Agencies realize the importance of data, this denotes that they empowered the community members for better decision making, every day. A data-driven decision is objective and rational since it undergoes systematic and scientific analysis of data.

e-Participation fosters civic engagement and open participatory governance with the use of Information and Communication Technologies (ICTs). This means that data-driven citizen feedback could be greatly needed improve the basic services of the government agencies. The said approach could address issues like Anti Red-Tape Authority (ARTA), transparency, and corruption in the bureaucracy, local and national levels.

his article is the author’s reflection on the insight gained from the recently concluded OCDex 2022 Public Data Analytics Fellowship Trainings.

For more information about the article, please reach out to the author: llmaceda@bicol-u.edu.ph or Layertech labs support at learning@layertechlab.com